Common questions about therapy

Before I started providing therapy by video, I was worried about how it would all work. However, my clients and I have been pleasantly surprised by how close and connected we feel, as if we were in the same room. Video therapy works much the same as in person sessions: there is a virtual waiting room, our conversation remains confidential with the same standards as always, and we can practice skills together – including body-based ones. I send the link out on the day of the session and you can meet me from any space that feels comfy. Big pluses, there is no commute, you can be dressed in whatever feels best, and you can choose to show me your personal space or blur your background as you like.

If you decide you would prefer in person services, we can discuss how to arrange that, or I can provide you with a referral. No problem at all!

Many extended health care plans fully or partially cover psychotherapy, but some plans will only cover psychotherapy delivered by a professional with specific titles or designations: counsellor, psychotherapist, social worker, or psychologist. You can check your benefits booklet for more information, call your insurance provider, or inquire with me and I will be happy to help you figure out what is covered.

Fees are charged after each session, usually on the same day. You can pay by credit card or email money transfer. After payment is received, you will be sent an invoice, which you can then claim through your insurance or keep for your records (e.g., for tax purposes).

I do have a limited number of reduced fee spots available, but there is often a waitlist for them. As I know therapy gets expensive (I am a client myself! I walk the walk!), I am happy to help you find free or low cost alternatives if I cannot meet your needs within the timeframe you would like/need.

The short answer is: not for my services! I work with clients who have diagnoses as well as clients who don’t. We will be exploring what you struggle with and/or want to change, whether it has a label or not. My approach to understanding people is what is called “transdiagnostic”, so it applies across diagnoses. As an example, if someone doesn’t have the tools to cope with their high anxiety, it may express itself as shutting down, being numb, becoming explosive, restricting food intake, using substances to self-medicate… The list goes on! The most important part to me is thus to figure out the root cause of what is going on, the story behind it, and address it together. If you have additional questions about diagnoses, feel free to ask.

No, you don’t need a referral – just click the “book now” button or give me a call. I am happy to accept referrals too, though!

Our overall treatment can usually continue, but the College of Registered Psychotherapists of Ontario recommends in-person support in the moment, as virtual therapists can’t be present to give concrete assistance if needed. As such, you would use a crisis service in the moment, here is a handy resource Finding Extra Help. We would then reconnect and create a plan to manage crises in the future.